There's room for improvement - we won't sugar coat that - rest assured, we are fiercely working towards more sustainable solutions and can't wait to share this with our customers. While we're working towards a future where our packaging has minimal impact on our planet, our customers' safety is paramount. □ We looked into returning these items and found that the negative impact would be caused from the inability to safely and properly sterilise them for reuse. ![]() Our ice pack packaging can be recycled as soft plastics - simply dispose of the water and you're set to go! Our customers have found a number of ways to re-purpose them, like stockpiling for camping trips and taking them to weekend sports games for icing injuries or keeping orange wedges cool. ![]() We're always looking for new ways to improve our packaging, whilst making sure your food arrives fresh and in the condition you’d expect. We used to collect boxes but unfortunately, this didn't comply with regulations set by the local Food Authority due to the risk of contamination at the warehouse. Packaging can be a challenge as we want to uphold the highest standard of food safety and quality for our customers. Thank you for sharing your lovely review, Barindina! ⭐ We really appreciate you taking time to share your ideas with us. Reply from HelloFresh New Zealand Updated a day ago
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